Privacy Policy

Depending on how you use PlanMyPaisa, we may collect information such as your name, mobile number, email address, account information and other information you voluntarily provide during registration or communication with us.

When using financial planning features, you may provide financial information such as income, expenses, financial goals, existing investments, liabilities, risk-related inputs and other information required to provide calculations, plans and platform functionality.

We may also collect certain technical and usage information where applicable, including device information, browser information, IP address, application activity, pages or features accessed and similar diagnostic information.

We may use information to:

• Create and maintain your PlanMyPaisa account.
• Provide and operate PlanMyPaisa features.
• Generate financial plans and calculations based on information provided by you.
• Provide dashboards, goal-planning features and AI-powered tools.
• Provide and verify Premium access.
• Process and verify subscriptions and payments.
• Provide customer support.
• Maintain security and prevent fraud or misuse.
• Improve the functionality and user experience of PlanMyPaisa.
• Send necessary service-related communications.
• Comply with applicable legal requirements.

Certain PlanMyPaisa features use artificial intelligence and automated systems.

Information submitted when using these features may be processed as necessary to generate the requested analysis, information or output.

AI-generated information may contain inaccuracies, incomplete information or limitations and should not be considered financial or investment advice. Users should independently verify relevant information before making financial decisions.

Payments for PlanMyPaisa Premium or other paid services may be processed through third-party payment service providers.

PlanMyPaisa may receive transaction-related information necessary to verify payment and activate the applicable subscription or service. Payment providers process payment information according to their own terms and privacy policies.

We may use third-party service providers to help operate our website, mobile application, hosting infrastructure, communications, analytics, payment processing, AI functionality and other platform services.

Information may be shared with such providers where reasonably necessary for them to provide their services, subject to applicable contractual and legal requirements.

We may also disclose information where required by applicable law, court order or lawful request from a competent authority, or where reasonably necessary to prevent fraud or misuse or protect our legal rights.

In the event of a merger, acquisition, restructuring or transfer of all or part of our business, relevant information may be transferred subject to applicable law.

We take reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse or loss.

However, no internet transmission, electronic storage system or digital platform can be guaranteed to be completely secure.

We may retain personal information for as long as reasonably necessary to provide our services, maintain user accounts, comply with legal or regulatory requirements, resolve disputes, prevent fraud and enforce our agreements.

Where information is no longer required, it may be deleted, anonymized or otherwise handled in accordance with applicable law and our operational requirements.

Subject to applicable law and the availability of relevant features, users may request access to or correction of certain personal information associated with their account and may contact us regarding deletion of their account or personal information.

Certain information may need to be retained where required by law or for legitimate purposes such as record keeping, fraud prevention or dispute resolution.

Privacy-related requests may be sent to hello@planmypaisa.in.

Our website or service providers may use cookies or similar technologies for website functionality, security, analytics and user experience.

Where applicable, users may manage optional cookies through their browser or available cookie controls.

PlanMyPaisa may contain links to third-party websites, applications or services.

We are not responsible for the privacy practices, security or content of third-party services. Users should review the applicable privacy policies before providing information to them.

PlanMyPaisa is not intended to knowingly collect personal data from children except where permitted and handled in accordance with applicable law. If you believe personal information relating to a child has been provided improperly, please contact us.

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.

The updated version will be published with a revised “Last Updated” date.

This Privacy Policy shall be governed by applicable laws of India.